Privacy Policy

Hive Talent Pty Ltd (ABN 63 682 014 320) (Hive Talent, we, our, us) provides talent acquisition strategy, employer branding, fractional talent leadership, people experience, technology solutions and recruitment services to organisations across Australia.

This Policy explains how Hive Talent collects, uses, stores and discloses your Personal Information in connection with our services, our website, social media accounts and other online platforms, and any direct communication between you and us.

1. Scope of this Privacy Policy

1.1 We understand that when you deal with us, the privacy and confidentiality of your Personal Information matters. We are committed to protecting the personal details you provide us in line with this Privacy Policy. This Policy applies to our services and to all individuals who use our services, visit our website, or whose Personal Information is processed by Hive Talent.

1.2 This includes client contacts, hiring managers, candidates, contractors, website visitors and anyone else who communicates with us. We are committed to helping you understand what Personal Information we collect and store and why we do so, how we receive and/or obtain that information, the rights you have with respect to Personal Information in our possession, and to complying with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth) (Privacy Act) and the General Data Protection Regulation (EU) 2016/679 (GDPR).

2. The Information We Collect

2.1 We may collect Personal Information that allows us to identify who an individual is and to provide our services.

2.2 The type of information we may collect includes:

Personal Information: personal details such as your name, location, date of birth and nationality;
Employment Information: education, employment history, skills, qualifications, right to work, background checks and other information relevant to a role, a candidacy or a consulting engagement;
Contact Information: email address, telephone number, residential, business and postal address and other information that allows us to contact you;
Business Information: your role, organisation, hiring needs and other details you share with us in connection with our consulting, fractional or recruitment services;
Financial Information: bank or payment details used to transact with us and other information that allows us to invoice for and provide our services;
Statistical Information: behavioural and statistical information about individuals and businesses in connection with the services and/or our online platforms;
Call recordings: for quality and training purposes we may from time to time record and review phone calls alongside management.

3. Why We Collect Personal Information

3.1 We collect your personal information so that we can:

provide our consulting, fractional talent leadership, employer branding, people experience, technology and recruitment services;
source, screen and introduce candidates to our clients where recruitment services are engaged;
communicate with you, including about our services and relevant opportunities;
enable you to use our website and online platforms;
provide you with information or advice;
process payments in connection with our services;
create accounts, tax invoices or receipts;
provide your personal information to third parties in order for them to supply services to you or to us in connection with an engagement;
consider and respond to complaints made by you;
train and upskill our staff; and
ensure compliance with internal policies, procedures and legislation.

3.2 We may disclose additional purposes for collection of your personal information in collection statements at the point of collection.

4. How Information is Collected

Information is collected in association with your use of our services, an enquiry about Hive Talent, submitting a CV or contact form, or generally dealing with us directly or via our online platforms. We may also collect information from clients, referees, publicly available professional profiles and other third parties where it is reasonably necessary for our functions.

5. When Personal Information is Used & Disclosed

5.1 We will not use any Personal Information other than for the purpose for which it was collected, other than with the individual's permission.

5.2 We will retain Personal Information for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

5.3 Subject to clause 8, we will not sell an individual's Personal Information to unrelated third parties.

5.4 There are some circumstances in which we must disclose an individual's information:

where we reasonably believe that an individual may be engaged in fraudulent, deceptive or unlawful activity that a governmental authority should be made aware of;
as required by any law (including the Privacy Act and GDPR); and/or
in order to sell our business (in that we may need to transfer Personal Information to a new owner).

6. Sensitive Information

6.1 Sensitive information is information about you that reveals your racial or ethnic origin, political opinions, religious or philosophical beliefs or affiliations, membership of a professional or trade association, membership of a trade union, details of health, disability, sexual orientation or criminal record.

6.2 It is our policy to only collect your sensitive information where it is reasonably necessary for our functions or activities and either you have consented or we are required or authorised under law to do so. In a recruitment or people-related engagement this may include information such as working with children checks, police checks or health information where it is relevant to a role or a client's compliance obligations.

7. Opting In or Out

7.1 By proceeding to engage us, submitting an enquiry, or clicking "I Agree" or any other button indicating your acceptance of this privacy policy, you expressly consent to the collection and use of your Personal Information in accordance with this privacy policy.

7.2 An individual may opt to not have us collect their Personal Information (for example by unsubscribing from any marketing emails received). This may prevent us from offering them some or all of our services and may terminate their access to some or all of the services they access with or through us.

7.3 If an individual believes that they have received information from us that they opted out of receiving, they should contact us on the details set out in clause 15.

8. De-Identified Information

8.1 We may use your Personal Information in de-identified form to assist us in running our business. We may also provide, including by way of sale, de-identified information in aggregated form to third parties. This information may include (but is not limited to):

salary and employment statistics;
candidate experience and suitability;
workforce and hiring insights; and
such other de-identified data as is reasonably required by us.

8.2 When your Personal Information is included in de-identified, aggregated data, it is not possible to identify you or anything about you from that data.

9. Cookies

We may use temporary (session) cookies or permanent cookies when you access our online platforms and/or services. This allows us to recognise your browser and track the web pages you have visited. You can switch off cookies by adjusting the settings on your web browser.

10. The Safety & Security of Personal Information

10.1 We may hold your personal information in either electronic or hard copy form.

10.2 We use industry standard security measures to safeguard and protect your information.

10.3 We may disclose your personal information to third parties and service providers located overseas in connection with any purpose, including overseas cloud computing hosts. We take reasonable steps to ensure that overseas recipients of your personal information do not breach their privacy obligations.

10.4 We are not responsible for the privacy or security practices of any third party. The collection and use of an individual's information by such third parties may be subject to separate privacy and security policies.

10.5 If an individual suspects any misuse or loss of, or unauthorised access to, their Personal Information, they should let us know immediately.

10.6 Where we become aware of any breach to our security systems that results in, or is likely to result in, a breach of your rights or freedoms with respect to your Personal Information, we will notify you and any supervisory authority as required.

11. How to Access and/or Update Information

11.1 If you would like us to update or amend your personal information, please contact us on the details set out in clause 15 and we will make the requested amendments.

11.2 We may ask you to verify your identity to ensure that personal information we hold is not improperly accessed.

12. Right to be Forgotten

In the event that you decide that you no longer want us to hold your Personal Information, you may notify us in writing on the details set out in clause 15. We will use our best endeavours and comply with all legal requirements within a reasonable timeframe to delete your Personal Information, unless we are required by law to retain such information.

13. Links

Links from our online platforms or via our services to third party services that we do not operate or control are provided for your convenience. We are not responsible for the privacy or security practices of services that are not covered by this Privacy Policy. Third party services should have their own privacy and security policies which we encourage you to read before supplying any personal information to them.

14. Direct Marketing

We may contact you with direct marketing communications and information about our services or other relevant opportunities via telephone, email, SMS or regular mail. If you have indicated a preference for a method of communication, we will endeavour to use that method wherever practical.

You may opt out of receiving marketing communications at any time by responding via the channel in which you received the communication, or by contacting us on the details set out in clause 15. You can unsubscribe from emails by clicking the unsubscribe link in the footer of any email we send you.

15. Complaints and Disputes

15.1 If you need to contact us or have a complaint about our handling of your Personal Information, please address your communication in writing to:

Hive Talent
[email protected]

15.2 If we have a dispute regarding an individual's Personal Information, we both must first attempt to resolve the issue directly between us.

15.3 If we become aware of any unauthorised access to an individual's Personal Information we will inform them and any supervisory authority as required, at the earliest practical opportunity once we have established what was accessed and how it was accessed.

17. Amendments to this Policy

If we decide to change this Privacy Policy, we will post the changes on our website. Please refer back to this Privacy Policy to review any amendments.

Version date: August 2026