Privacy Policy
Hive Talent Pty Ltd Privacy Policy
Effective Date: 1st May 2025
Last Updated: 25th July 2025
1. Introduction
Hive Talent (“we,” “our,” or “us”) is a recruitment agency and talent consultancy firm committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our recruitment services, talent consulting, strategic advisory services, and related offerings (collectively, the “Services”).
This policy applies to all individuals who interact with us, including job candidates, client organisations, employees of client organisations, consultants, and website visitors.
By using our Services or engaging with us professionally, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Services.
2. Information We Collect
2.1 Information You Provide Directly
For Candidates:
Personal Information: Name, email address, phone number, address, and emergency contacts
Professional Information: Resume, work history, skills, education, certifications, portfolio materials, and career objectives
Application Data: Job applications, cover letters, responses to screening questions, and interview notes
Assessment Results: Skills assessments, personality tests, and evaluation outcomes
For Client Organisations:
Business Information: Company details, organisational structure, hiring needs, and strategic objectives
Contact Information: Names, titles, email addresses, and phone numbers of key personnel
Project Requirements: Consulting scope, deliverables, timelines, and success metrics
Financial Information: Budget parameters, compensation ranges, and billing arrangements
For All Users:
Communication Data: Messages, meeting notes, feedback, correspondence, and consultation records
Contract Information: Service agreements, terms of engagement, and project specifications
2.2 Information We Collect Automatically
Usage Information: How you interact with our Services, including pages visited, features used, and time spent
Device Information: IP address, browser type, operating system, device identifiers, and mobile carrier
Location Information: General geographic location based on IP address
Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies
2.3 Information from Third Parties
Social Media and Professional Networks: Profile information from LinkedIn, industry platforms, and professional associations
Background Checks: Employment verification, educational credentials, and professional licensing data (with your consent)
References: Information provided by professional and personal references you authorize us to contact
Market Research: Industry data, salary benchmarks, and talent market insights from research providers
Client Referrals: Recommendations and referrals from existing clients and professional network contacts
3. How We Use Your Information
We use your information to:
Recruitment Services:
Match candidates with appropriate job opportunities
Conduct candidate screening, assessment, and evaluation
Facilitate interviews and communication between candidates and clients
Provide feedback and career guidance to candidates
Manage recruitment projects and track placement success
Consulting Services:
Deliver strategic talent consulting and advisory services
Conduct organisational assessments and talent audits
Develop customised talent strategies and implementation plans
Provide market intelligence and industry insights
Create reports, recommendations, and strategic documentation
General Business Operations:
Maintain client and candidate relationships
Process service agreements and manage project deliverables
Provide customer support and respond to inquiries
Send important communications about our services and projects
Conduct business development and marketing activities
Ensure service quality and client satisfaction
Comply with legal obligations and professional standards
Maintain business records and conduct internal analytics
4. How We Share Your Information
4.1 With Your Consent or as Part of Our Services
Recruitment Activities:
Client Organisations: Candidate profiles, applications, and assessment results when you apply for positions or we recommend you for opportunities
References and Former Employers: When you authorise us to conduct reference checks or employment verification
Assessment Partners: Test results and evaluation data with authorised third-party assessment providers
Consulting Activities:
Project Teams: Information necessary for collaborative consulting engagements
Industry Benchmarking: Anonymized data for salary surveys, market research, and industry reports
Strategic Partners: Information required for joint consulting projects or referral arrangements
4.2 Service Providers and Professional Partners
We may share information with trusted third-party providers who assist in delivering our services:
Executive search databases and talent networks
Background check and verification services
Assessment and testing platforms
Cloud hosting and data storage providers
Communication and project management tools
Professional liability and data security services
Legal and compliance advisors
4.3 Legal Requirements
We may disclose information when required by law or to:
Comply with legal processes or government requests
Protect our rights, property, or safety
Investigate potential violations of our terms of service
Prevent fraud or security threats
4.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:
Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication requirements
Employee training on data privacy and security
Incident response procedures
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your circumstances, you have the following rights under Australian privacy law:
6.1 Access and Correction
Request access to your personal information we hold (subject to certain exceptions)
Request correction of inaccurate, out-of-date, incomplete, irrelevant, or misleading information
Receive information about how we collect, use, and disclose your personal information
6.2 Complaints
Make a complaint to us about how we handle your personal information
If unsatisfied with our response, complain to the Office of the Australian Information Commissioner (OAIC)
6.3 Anonymity and Pseudonymity
Where practicable, you have the option to interact with us anonymously or using a pseudonym
This may not be possible for our recruitment and consulting services where identity verification is required
6.4 Marketing Communications
Opt out of direct marketing communications using unsubscribe links or contacting us directly
We will not use or disclose your personal information for direct marketing without your consent
6.5 Sensitive Information
We will only collect sensitive information (such as health information or criminal records) with your explicit consent and where necessary for our services
To exercise these rights, please contact us using the information provided in Section 10. We will respond to your request within a reasonable time and in accordance with the Privacy Act 1988 (Cth).
7. Data Retention
We retain your personal information in accordance with professional standards and legal requirements:
Candidate Information:
Active Candidates: Retained while actively seeking opportunities and for up to 2 years after last contact
Placed Candidates: Retained for the duration of placement guarantee periods and up to 7 years for reference purposes
Assessment Data: Retained for up to 3 years or as required for professional validation
Client Information:
Active Clients: Retained for the duration of service relationships and ongoing projects
Project Documentation: Retained for up to 7 years for professional liability and reference purposes
Strategic Consulting Reports: Retained as agreed in service contracts, typically 5-10 years
Communication Records:
Business Correspondence: Retained for up to 7 years for legal and professional compliance
Meeting Notes and Consultation Records: Retained per professional standards and client agreements
Financial and Legal Records:
Retained for up to 7 years or as required by applicable laws and professional regulations
8. Data Storage and Transfers
Your personal information is primarily stored and processed within Australia. If we use service providers located outside Australia, we ensure they provide adequate protection for your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
9. Children’s Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors under 18 without parental consent. If we become aware that we have collected such information without appropriate consent, we will take steps to delete it promptly in accordance with Australian privacy laws.
10. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Hive Talent
Email: team@hivetalent.com.au
Phone: 0407 412 815
For Professional Services Inquiries:
Email: team@hivetalent.com.au
Phone: 0407 412 815
For Privacy Complaints:
If you believe we have breached your privacy, please contact us first using the details above. We will investigate your complaint and respond within 30 days.
If you are not satisfied with our response, you can lodge a complaint with:
Office of the Australian Information Commissioner (OAIC)
Website: www.oaic.gov.au
Phone: 1300 363 992
Email: enquiries@oaic.gov.au
Professional Complaints: You may also contact relevant professional bodies such as the Recruitment, Consulting & Staffing Association (RCSA) if you have concerns about our professional services.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:
Posting the updated policy on our website
Sending email notifications to registered users
Providing in-app notifications
Your continued use of our Services after such changes constitutes acceptance of the updated Privacy Policy.
12. Compliance with Australian Privacy Laws
12.1 Privacy Act 1988 (Cth)
This Privacy Policy is designed to comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). We are committed to:
Collecting personal information only when necessary for our business functions
Ensuring you are aware of why we collect your information and how we use it
Protecting your personal information from misuse, interference, loss, and unauthorised access
Providing you with access to your personal information and the ability to correct it
Only using and disclosing your personal information for the purposes for which it was collected
12.2 Notifiable Data Breaches
In accordance with the Notifiable Data Breaches scheme, we will notify you and the OAIC of any eligible data breach that is likely to result in serious harm to affected individuals.
12.3 Professional Standards
As a recruitment agency and consultancy firm operating in Australia, we also comply with:
Recruitment, Consulting & Staffing Association (RCSA) Code of Ethics and Professional Standards
Australian Human Resources Institute (AHRI) professional standards
Fair Work Act 2009 (Cth) requirements
Anti-discrimination and equal opportunity legislation
Professional indemnity and confidentiality obligations
This Privacy Policy was last updated on 25th July 2025.
Please review it periodically for any changes.